Scheduling & Forms

New Client Appointments

Please call or email to schedule your initial appointment:

Current Client Appointments

If you are an existing patient, please go to your OnPatient portal, https://onpatient.com/ or download the OnPatient app via the Apple App Store.

Client Communication

PRESCRIPTION REFILLS

Please contact your pharmacy.

*If we have not met as planned and/or within a 3 month interval, medication refill requests may denied or limited in quantity until the next appointment is scheduled. Absolutely no controlled substance prescriptions will be renewed more than 13 weeks after your last appointment.

 

CLINICAL MATTERS

All existing clients must be registered with OnPatient. We will only respond to clinical questions and concerns through the HIPAA-protected confidential OnPatient messaging portal. Please do not use email or text messaging for these matters. We encourage you to become familiar with the OnPatient.com website and/or the OnPatient app.

 

URGENT CONCERNS

We typically respond to messages within 24-48 business. If you urgently need to speak to someone, you can call the Colorado Crisis Services (1-844-493-8255) or visit https://coloradocrisisservices.org.

In an emergency, please call 911.

 


 

Policies

PAYMENT: Full payment for services is due at the time of service. Accepted methods include: HSA or FSA cards, credit / debit cards, cash or checks. A $25 fee shall apply to all returned checks. Any client with a balance 30+ days past due is subject to late fees and suspension of treatment until the bill is paid.

 

INSURANCE: Calm Clarity Mental Health (CCMH), the office of Sekou Jones, is not currently “in-network” with any commercial health insurance companies. Clients are solely responsible for communicating with their insurance companies regarding any applicable out-of-network benefits, policy restrictions or reimbursement protocols. Regardless of insurance coverage, clients must pay all fees at the time of visit. Any eligible reimbursement would then be paid directly from the insurance company to the client. CCMH can supply any necessary documentation to assist the client’s submission for reimbursement.

 

FEES:

  • Initial evaluation: $450 (90 min.)
  • Follow-up appointment: $300 (55 min.)
  • Expedited refill request fee (2 business days or less): $100

 

REPORTS, CONSULTATIONS, OTHER CLERICAL MATTERS: A fee of $180/hr. shall be billed for clinician time beyond scheduled appointments for official reports, forms, professional consultations, or other client requests. Clients will be advised beforehand if such fees may apply.

 

PHONE CALLS: There is no fee for calls under 15 minutes, calls to schedule appointments, calls regarding recently prescribed medications and/or when calling at the instruction of the clinician (S. Jones, NP). All other calls greater than 15 min. will be billed at a rate of $180/hr.

 

CANCELLATION POLICY: In the interest of honoring each client’s time and all our clients’ needs, we ask that you please contact our office at least 24 hours ahead of time on the prior business day if you need to cancel or reschedule your appointment. Clients will be billed the full visit fee in the event of missed appointments or late cancellations.

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